How to Download and Install Trend Micro

How to Download and Install Trend Micro on a New Computer?

Trend Micro antivirus program protects the data not only on your system but also on data centers, cloud environments, networks, etc. Trend Micro Premium Security 2020 Download This software is undoubtedly considered one of the best antivirus programs for small and midsize businesses. If you are looking forward to the steps to download and install Trend Micro, this article provides you with the same. Trend Micro Login Keep reading to know more.

Steps to Download and Install Trend Micro

Download Trend Micro:

  • Go to the official Download Center of Trend Micro and select the antivirus program you want to install.
  • Click on the appropriate software link based on the operating system you are using to open the download page.
  • A different version of Trend Micro software will be present on this page. Based on the configuration of your device, download the correct version of the software.
  • Click on the Download Package button to download the Trend Micro setup file.

Install Trend Micro:

  • Double-click on the downloaded setup file to run the installer.
  • In the User Account Control window that appears click on Yes. The installer will extract the files needed for installation.
  • You will be asked to provide your serial number and then click on Next.
  • Read the Data Disclosure Notice, click on Next, then Read the License Agreement and click on Agree and Install.
  • The installation will begin after that. Click on Next when prompted and then tap the Finish button.

How to Uninstall Trend Micro without Password?

You can Uninstall Trend Micro via two different methods both of which are discussed below:

Using the Diagnostic Toolkit

  • Download Trend Micro Diagnostic Toolkit from the official Trend Micro website.
  • Click on Start > All Apps > Trend Micro Security > Trend Micro Diagnostic Toolkit to open the Toolkit.
  • In the User Account Control window that appears click on Yes.
  • Go to the (C) Uninstall tab and tap the 1. Uninstall Software option.
  • Click on Yes when prompted to begin the uninstallation.
  • Copy your serial number and click on the ‘I copied my serial number’ checkbox.
  • Click on Uninstall and then on Yes to restart your computer. After the restart, Trend Micro is removed from your device.

Using the Uninstall Tool

  • Download the Uninstall Tool from the official Trend Micro website.
  • Double-click the downloaded file to run the tool.
  • In the User Account Control window that appears click on Yes.
  • Read the License Agreement and click on I accept the terms of the license agreement
  • Tap the Next button and then click on Install.
  • Once the installation of the tool finishes, click on the OK button.
  • Click on Uninstall Software, enter the captcha shown and then click Continue.
  • Click on Uninstall and then on Yes to restart your computer. After the restart, Trend Micro is removed from your device.

How to Manually Uninstall Trend Micro Security Agent?

Follow the instructions given below to manually uninstall Trend Micro Security Agent:

Open the Microsoft Windows Services console and stop these services: Trend Micro Security Agent Listener, Trend Micro Security Agent Personal Firewall, Trend Micro Security Agent RealTime Scan, Trend Micro Security Agent NT Proxy Service (Win7 and below), Trend Micro Unauthorized Change Prevention Service and Trend Micro Common Client Solution Framework

Open the Task Manager and stop the following processes: Ntrtscan.exe, PccNTMon.exe, TMBMSRV.exe, TmCCSF.exe, TmListen.exe, Tmproxy.exe, Pccntupd.exe and xpupg.exe

Open the Command Prompt with administrator privileges and execute the following commands:

  • regsvr32 /u /s “C:\program files (x86)\trend micro\Security Agent\tmdshell_64x.dll”
  • task kill /F /IM explorer.exe
  • start explorer.exe

Open the Registry Editor and delete registry keys related to WFBS.

  1. Locate HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services and delete these keys: Ntrtscan, Tmactmon, TMBMServer, TmCCSF, TMCFW (Windows XP), Tmcomm, TMEBC, Tmeevw, tmevtmgr, TmFilter, Tmlisten, TmPfw, TMPreFilter, Tmusa and VSApiNt
  2. Locate and delete the following registry keys:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run\OfficeScan Monitor

  1. Locate HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ and delete the following registry keys:

HKLM\Software\Microsoft\windows\currentversion\uninstall\Wofie

HKLM\Software\Microsoft\windows\currentversion\uninstall\{A38F51ED-D01A-4CE4-91EB-B824A00A8BDF}

  1. Locate and delete the following registry keys:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TrendMicro\, AEGIS, AMSP, NSC, Osprey, and Wolfie

  1. Locate and delete the following keys from the HKEY_CLASSES_ROOT\Installer\ registry hive:
  • HKEY_CLASSES_ROOT\Installer\Features\DE15F83AA10D4EC419BE8B420AA0B8FD
  • HKEY_CLASSES_ROOT\Installer\Products\DE15F83AA10D4EC419BE8B420AA0B8FD
  • HKEY_CLASSES_ROOT\Installer\Upgradecodes\8A88AE84D667B304CB368C99791A74A6

Locate …\Trend Micro\BM and …\Trend Micro\Security Agent and delete the SA folder.

From the Start menu delete the program group Trend Micro Worry-Free Business Security Agent.

Go to Control Panel > Network Connections > Select a NIC > Properties > Remove Trend Micro Common Firewall Driver or Trend Micro NDIS 6.0 Filter Driver. Repeat this step to remove each NIC until all Trend Micro Common Firewall Drivers or Trend Micro NDIS 6.0 Filter Drivers are removed.

In the end, restart your machine.

How to Remove Trend Micro Security Agent without Password?

If you want to remove Trend Micro Security Agent from your device but do not want to enter the password while doing the same, you need to give permission to not ask for a password while removing the Agent. The steps for it are given below.

  • Log on to the WFBS-SVC console and go to Administration > Global Settings > Desktop/Server.
  • Under the Security Agent Uninstallation section, select ‘Allow the client user to uninstall the Security Agent without a password’.
  • Click on Save and now you can remove Trend Micro Security Agent without Password.

How to Disable Trend Micro OfficeScan Agent Temporarily?

If you are wondering how to disable Trend Micro OfficeScan Agent temporarily, follow the steps given below.

  • Open Trend Micro OfficeScan Agent and go to Networked Computers > Client Management.
  • In the client tree, click the root domain icon or select specific domains or clients.
  • Click on Settings > Privileges and Other Settings.
  • Under the Privileges tab, go to the Unloading section.
  • To disable the client without a password, click ‘Allow the user to unload the OfficeScan client’.
  • To only disable the client with a password, click ‘Require a password for the user to unload the OfficeScan client’, type the password, and then confirm it.
  • Click on Save if you selected domain(s) or client(s) in the client tree.
  • If you clicked the root domain icon, you can choose any of the following options:
    • Apply to All Clients: Applies settings to all existing clients and to any new client added to an existing or future domain.
    • Apply to Future Domains Only: Applies settings only to clients added to future domains.

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